24/7 AI answering
Every call answered in seconds, around the clock — after hours, weekends, holidays, and when the crew is on a job. No voicemail, no missed opportunity.Start a conversation →
Custom AIPhone System.
An AI phone system your business owns outright. One $3,995 build — no monthly fee to us, ever. Your calls are answered 24/7, in English and Spanish, and you pay your call costs at the carrier’s exact rate.
Start a conversation↗Custom AI Phone System · by The Agency LLC
Every call answered.
Every lead kept.
Most AI receptionists rent you the same system month after month, year after year. Custom AI Phone System is built once, on your own accounts, and then it’s yours. We configure it around your business, hand you the keys, and step aside — you never pay us a subscription.
Appointment booking
Callers can book straight into your calendar by voice. The custom AI phone system checks availability, confirms the details, and sends confirmation — no phone tag.
Call recording & transcripts
Every conversation recorded and transcribed, with a plain-language summary: who called, what they needed, and what happens next.
English & Spanish
Serves callers in English or Spanish automatically. In home services, that’s not a bonus — it’s half your customers.
Spam blocking
Robocalls and spam get filtered before they waste your time — or your per-minute costs.
Lead qualification
Asks the questions you’d ask: what’s the problem, where are you located, when do you need it. Real inquiries get through; tire-kickers get handled politely.
Transfers & routing
Warm-transfers urgent calls to the right person with full context, routes by department or schedule, and takes a message when nobody’s available.
Straight numbers
$3,995
one-time.That’s the build.
$0
added to your call costs, ever. Your Twilio and voice-AI usage is billed to your own accounts at the carrier’s exact rate — we take no markup, no per-minute cut, not a penny.
Your accounts are yours. You see every charge directly from the provider, down to the fraction of a cent. No middleman, no mystery fees.
NFIB · Small Business and Technology · June 2025 ↗48%
of home-service calls never reach a live person. After hours, on a job, or on another line — the caller hits voicemail, and most never call back.
Every one of those calls was someone ready to spend money. The custom AI phone system answers them all, qualifies them, and books the work.
Brynjolfsson, Li & Raymond · Quarterly Journal of Economics · 2025 ↗01 / What’s in the build
One build.
Everythingincluded.
The $3,995 build is complete, not a starter kit. Your AI receptionist is configured around your business — your services, your hours, your booking rules — installed on your own Twilio and voice-AI accounts, tested with you, and handed over with full documentation.
Configured around your business.
We learn how you answer, what you ask, and where calls should go — then build it in. Approved business knowledge only; the system never improvises about your prices or policies.
Identifies itself as AI.
Every call opens with a clear disclosure that the caller is speaking with an AI assistant, and that the call may be recorded. Compliant by design, including two-party-consent states.
02 / You own it outright
Your accounts.
Your system.
Nothing routes through us. The phone numbers, the Twilio account, the voice-AI account — all in your name, under your control. If we disappeared tomorrow, your system keeps ringing. That’s the point.
And your usage costs stay at cost. Carriers bill you directly at their exact rates. We never see that money, let alone mark it up.
03 / Custom add-ons
Need more?
Add it on.
Anything that takes hands-on engineering beyond the standard build is quoted separately — so the base price stays honest and you only pay for what you actually need.
Missed-call text-back and SMS follow-up, emergency escalation chains, CRM integrations (Jobber, ServiceTitan, Housecall Pro), outbound follow-up campaigns, and multi-location setups. Tell us what you need; we’ll quote it straight.
04 / How it works
From first call
to fully built.
- 01
We map your calls.
A working session on how your phones work today: who calls, what they ask, where calls go, what a good outcome looks like.
- 02
We build on your accounts.
We set up your Twilio and voice-AI accounts in your name, configure the receptionist around your business, and test it with you on real calls.
- 03
You own it.
We hand over documentation, walk you through everything, and step aside. No subscription, no lock-in, no monthly fee to us — ever.
05 / If something breaks
No monthly fee.
No abandonment.
You don’t pay us every month, but you’re not on your own. If something goes wrong, request a paid diagnostic assessment: we find the problem, fix it on the spot when it’s small, and quote the repair when it isn’t.
Small fixes, handled fast.
Many issues — a routing tweak, a schedule change, a greeting update — get resolved inside the assessment itself. You pay for the diagnosis; the small fix comes with it.
Bigger work, quoted first.
If the fix needs real engineering time, you get a clear quote before we touch anything. No surprises, no hourly meter running in the dark.
06 / The AI family
The custom AI phone system catches.
The Chaser hunts.
Custom AI Phone System makes sure no live call goes unanswered. Its sibling, The AI Chaser, follows up the quotes that didn’t close — timed voice and SMS touches until they become jobs or say no. Together: no lead left behind.
One catches the calls coming in. The other hunts the ones that got away. Ask us about running both.
Start with your phones
What happens
when your phone rings?
If the honest answer is ‘voicemail, hopefully’ — let’s talk. Tell us about your calls, your busy seasons, and where leads slip through. We’ll show you exactly what the custom AI phone system would do about it.
One conversation. We’ll map your call flow, quote any custom add-ons straight, and give you a clear build timeline — no pressure, no pitch deck.
Start a conversation↗
We see the whole business
Useful AI needs
the right context.
The custom AI phone system works because it’s built around your business — your services, your hours, your customers. And when you’re ready, the same foundation connects to the rest of your operation: CRM, scheduling, follow-up.
Business first. Technology second.
Business first.
Show us your phones.
Let’s stop losing leads.
Start a conversation about Custom AI Phone System. We’ll answer your questions, map your call flow, and give you a straight quote — $3,995 for the build, custom add-ons quoted separately, and your call costs at exact carrier rates.
Start a conversation↗